Server ManagementOur most popular service
Managing servers can be a daunting task for the inexperienced Linux Administrator.
Our full service package is for the web designer, web host or game server operator that doesn't want to become an expert at securing and updating servers. With this complete administration package we free you up to do what you do best... run your business. Leave the hassles of server administration to us.
With over 20 years of professional server administration experience, we provide affordable and professional server administration services.
24/7 Security Monitoring
We monitor your server 24/7 to help ensure that your server is secure and working properly. The internet operates around the close and so do we!
24/7 support via Trouble Ticket
We have staff here around the clock to support you and assist you with your server. Should you need anything to make your business run smoother we will be here available to do our best to provide it.
Up to 10 hours of Systems Administration work per month per server
You get 10 hours of dedicated time per month for our experts to manage your server and assist you with any issues you may be having. (Please note 5 hours are allocated automatically to security and service monitoring. So 5 hours are available for ticket support.)
Consultation via Trouble Ticket regarding future hardware/software purchases
Need a second opinion? Not sure which provider/server to go for? We are here to help you every step of the way.
3rd Party Software Installation
If you have a new application for your server and would like it installing thats not a problem, you have 5 hours of time per month dedicated to assisting you with this installation and any issues you may have with the software.
Log Monitoring for unusual activity
Your logs are a vital part of telling how your server is performing, they also sound the alarm on any attacker which is why we monitor these 24/7.
Manipulation of Firewall Rules based on Log activity
Having logs of the attackers isn't a lot of help if action isn't taken to crack down on the hackers trying to get into your server so our staff monitors your server and constantly adjust your firewall to keep out intruders.
Security Updates as released by OS and/or Control Panel
Your software is your server, if your server is not up to date with the latest security patches and server upgrades then it is very likely to be vulnerable to a attack. At SSMT, Inc we test upgrades thoroughly as soon as your OS/Control panel vendor releases them and as soon as we are satisfied they are stable for production use they are applied to your server.
Consultation with a security expert on matters requiring customer action
We have staff to talk to if you have any security concerns or questions, this can be anything at all you have the slightest worry about, we're here to help. We'll notify you immediately if there is something happening on your server, advising you what action we have taken and you can discuss your options with one of our security professionals.
Live support via instant messaging software billed in 15-minute increments at our discounted rate of $45.00 USD/hour.
Overages require your approval
In any month when time is to exceed the 10 hour package:
Prior written approval will be required from the client unless a pre-authorized 'not to exceed' time period has been established. All additional hours will be billed at the discounted rate of $45.00 USD/hour.
Many of our customers requested us how we can help them backup their servers and provide additional security? Here is the answer to their requests: Server Management Plus+. This package provides everything our Server Management package has and more.
- 25GB of off-site backup storage
- 24/7 telephone support to your account
- Initial setup of backup systems to backup your server
- Additional 2 hours of system administration time (Normal price $45/hour)
Setup fee and first months service due upon signing.
Monthly fee will be due on the anniversary date of your signup and is no prorated to the beginning of each month.
|$99 Setup Fee|
SERVER MANAGEMENT PLUS+
|$49 Setup Fee|